PRIVACY POLICY
Techsterz Technologies (“we”, “us”) is a digital marketing agency and training provider based in Zirakpur, Punjab, India. This policy explains how we handle information you give us when you enquire about our Digital Marketing course or use our Hire Us form.
1. Information we collect
Course enquiries (Facebook, Instagram or our website):
- Full name and phone number
- Education level
- Your answers to our form questions, such as your goal, when you want to start, and whether the course fee works for you
- Email address, if you provide it
Hire Us enquiries (our website):
- Name, email address and phone number
- Business or company name
- The services you are interested in, your budget range and the message you send us
2. How we use your information
- Course enquiries: to contact you by phone or WhatsApp about the course, answer your questions, book counselling sessions and manage admissions.
- Hire Us enquiries: to respond to your request, prepare proposals or quotes, and discuss and deliver services if you become a client.
- To improve our forms, advertising and follow-up, using general, non-identifying results.
We use your details only for these purposes.
3. Sharing your information
We do not sell your personal information. We share it only with:
- Team members at Techsterz Technologies who need it to respond to you
- Service providers who help us run our business, such as email, messaging or CRM tools, who may use it only to support us
- Authorities, where the law requires it
Information you submit through Facebook or Instagram forms is also processed by Meta under its own terms and privacy policy.
4. How long we keep it
We keep course enquiries until the admission cycle ends and for up to [12] months afterwards. We keep Hire Us enquiries for as long as needed to respond to you, and for client records, for the period needed for our business and legal obligations. You can ask us to delete your information at any time.
5. Your choices
You can ask us to:
- Stop contacting you by phone, WhatsApp or email
- Show you, correct or delete the information we hold about you
To do so, email [your email] or call [your phone number]. We’ll respond within [30] days.
6. Security
We take reasonable steps to protect your information, but no online system is completely secure.
7. Children
Our services are for people aged 18 and over. We don’t knowingly collect information from anyone under 18. If you’re under 18 and have submitted details, contact us and we’ll delete them.
8. Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows the latest version.
9. Contact us
Techsterz Technologies
SCO 23 First Floor Ms Enclave, Zirakpur, Punjab, India
Email: info@techsterztechnologies.com
Phone: 8427716409
Website: https://techsterztechnologies.com/